BY ART MATTERS 天目里美术馆
Opens Daily 12:00 - 20:00
Closed every Monday（public holidays excluded)
398 Tianmushan Road, Hangzhou
Public Transportation
Nearby bus stations are: Tianmushan Road and Gudun Road, Pingan Bridge at Gudun Road and Fuyuan Xincun.
Nearby subway station is GuDun Road（Line 3,Exit B)，the underground commercial passage to OōEli has been opened presently.
Free Admission Policy
1. Children under 1.2m in height are free of charge and must be accompanied by an adult (a maximum of 3 children who are free of charge per adult is allowed) ;
2. People with disabilities, active military personnel and firefighters are free of charge with valid documents.
3. Senior citizens aged 70 years or above with ID cards are free of charge.
Concessionary policy
1. Concessionary tickets (except the student tickets) can only be purchased offline, please bring your valid ID to purchase tickets at the information desk of the museum.
2. Minors over 1.2m in height (under 18 years old) are eligible for concessionary tickets.
3. Domestic and international students (undergraduate and below) with valid student ID are entitled to a discounted ticket price.
4. Senior citizens aged 60 years or above with ID cards are entitled to preferential fares.
5. Medical and nursing staff and teachers can enjoy preferential fares with the corresponding valid documents.
Notes
1.Discounts available for pre-booked groups.
Groups with 10 people or above need to send the email at least 5 working days in advance to info@byartmatters.com for confirming the discount and appointment time.(If there are children in the group, the ratio of adults to children must be no more than 1:3, and the adult must be accompanied at all times)
2. Early bird ticket/Pair of early bird tickets can be used during the whole exhibition.No refund,no exchange after sale,valid only before the expiry date.audience who buys early bird ticket，one ticket for one person,a pair of early bird tickets needs to be enter together.
3. If the opening hours of the exhibition are changed due to force majeure factors such as epidemics or unforeseen circumstances, the information released by the official platform of BY ART MATTERS shall prevail.
Deposit
Please deposit your large luggage in the bag lockers on the on the lower floor of Building 16,Small luggage can be stored inside the museum. Please keep valuables on your person.
Accessible services
Accessible services are available inside the museum. For details, please refer to BY ART MATTERS Accessibility Guide.
Convenience Services
Baby strollers, wheelchairs, portable folding chairs and magnifying glasses are provided free of charge.
We offer free guide tour for adults,and audience can book the family guide tour for the fee 10 RMB/kid(Adult free).
No smoking, no food, and no drinking inside the museum.
Please keep quiet and switch your phone to silent.
To respect and protect the exhibits, professional equipment such as flash lamps, tripods, long shoot& self-shooting poles are prohibited in the exhibition hall. Photography is not allowed for some exhibits, whilst all video recording is prohibited.
Commercial photography is prohibited in the museum.
If there is any business cooperation, please contact info@byartmatters.com in advance.
For your safety, please do not touch the facilities or damage the exhibition works in any way.
Please be polite and behave appropriately.
For safety reasons, children under 1.2m must be led and accompanied by their parents. Parents or guardians are requested to take care of the children. In case of discomfort or crying when infants enter the art museum, please gently rest outside the exhibition hall first to avoid disrupting other visitors.
No disheveled or drunk visitors.
No weapons, dangerous goods, or pets.
Entering the venue implies consenting to being photographed, filmed, or recorded during the exhibition, and the images or videos may be used by BY ART MATTERS.
For your safety and comfort, the museum will limit the number of visitors admitted if it is too crowded.
Thank you. Enjoy your visit!
BY ART MATTERS reserves the rights of final interpretation.
